Seth's Blog : Caring is free

In the short run, of course, not caring can save you some money. Don't bother making the facilities quite so clean. Save time and hassle and let the display get a little messy. Don't worry so much about one particular...

Caring is free

In the short run, of course, not caring can save you some money. 

Don't bother making the facilities quite so clean. Save time and hassle and let the display get a little messy. Don't worry so much about one particular customer, because you're busy and hiring more people takes time and money.

But in the long run, caring pays for itself.

Caring is expensive, but it also generates loyalty and word of mouth.

In the long run, an organization that puts in extra effort gets rewarded. 

Not to mention that caring makes us all more human. Worth it.

       

• Email to a friend •

More Recent Articles

• The rationality paradox
• Does it help?
• Simple approach to the things you check
• The cost of independence
• Whose business are you minding?

[You're getting this note because you subscribed to Seth Godin's blog.]

Don't want to get this email anymore? Click the link below to unsubscribe.

---

Click here to safely unsubscribe from "Seth Godin's Blog on marketing, tribes and respect."
Click here to view mailing archives, here to change your preferences, or here to subscribe • Privacy

---

Email subscriptions powered by FeedBlitz, LLC, 365 Boston Post Rd, Suite 123, Sudbury, MA 01776, USA.