Seth's Blog : The respect of 'why'

"Because I said so," ends our inquiry, shuts the door and disrespects the questioner, all at the same time. Explaining what we need and why allows us to engage. It creates a connection of mutual respect. When a bureaucrat or...

The respect of 'why'

"Because I said so," ends our inquiry, shuts the door and disrespects the questioner, all at the same time. 

Explaining what we need and why allows us to engage. It creates a connection of mutual respect.

When a bureaucrat or authority figure refuses to explain 'why', he is showing fear (because he's not sure why) and contempt (because he doesn't have to care).

We'd prefer to engage with a human, every time.

 

[PS Last chance for the taping and Q&A in Newport Beach in Southern California, Feb 15]

       

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